Venue doors open at 2pm. Schedule will be posted on the website closer to the festival date.
Yes. Set times will be posted on the website closer to the festival date or sign up here get them texted to you!
This is an ALL AGES show. If you are between the ages of 0-10 years old you must be accompanied with a parent or legal guardian.
A current, government issued ID (e.g. driver's license, passport, military ID) or a copy of your birth certificate, driver's permit, combined with a photo ID (e.g. school ID, gym membership)
Tickets are available for purchase here. All dates and times are local.
The Majority of our tickets are delivered via AXS Mobile. Please be sure to download the AXS app using the email address associated with your purchase
Still can’t find your tickets? Please reach out to your point of purchase.
We sell accessible seating via axs.com and at the Box Office, which is open on the event day 1 hour prior to doors.
These seats are available to any party that has someone requiring accessible seating, and the ticket limit for these seats is the same as the limit set for the general public.
**Subject to availability
Quick Pass allows you to bypass the General Admission entry line upon arrival to the venue. The Quick Pass line is located at the VIP entrance on the North side of the venue.
*Note: Quick Pass requires a separate event ticket for entry.
Sorry, we do not offer refunds. You can resell your tickets using our AXS mobile app.
CLICK HERE for the most recent Health & Safety info.
Yes, we will have food trucks at the event. Vegan and vegetarian options available.
Yes. We want you to stay hydrated!
Please check our Getting Here page for more info.
Service animals are allowed. We do not allow pets.
Lost items can be picked up at Mission Ballroom box office one day after the event day.
The box office is open Monday through Saturday from 10am – 6pm.
We don’t allow professional cameras (anything with a detachable lens) or flash photography, tripods, monopods, selfie-sticks, or GoPros. No Audio or Video recording devices.
As much as we appreciate your interest, we are not able to have volunteers. To review AEG Job opportunities, please click here.
Please contact us with any other questions you may have here! (should link to contact page)
We’ve partnered with Guardian Zone to provide special access to guest services, security, and exclusive event information through their app. Download today for iOS or Android and be instantly connected to facility staff and event information, plus you’ll be eligible for special promotions throughout the day.